在《vwin娱乐场官方》一书中，数百万美国人.S. 工人们辞去了工作, 给各行各业各种规模的企业都带来了冲击. The resulting talent gap was especially hard for middle-market organizations that don’t have the resources or appetite to evolve how they hire and retain employees.
RSM最近委托进行了一项调查 of 466 middle-market business leaders across a wide swath of industries to uncover the drivers behind this talent gap and its impact on mid-market organizations. Here are four key takeaways from the survey, plus recommendations for addressing the talent gap.
Survey results show that the majority (94%) of middle market business leaders faced hiring challenges during the past year. However, those challenges aren’t confined to a particular area of the business. 它们影响着从人力vwin娱乐场官方到财务、运营到IT的方方面面. Overall, 58% of business unit leaders found hiring “very” or “extremely” challenging. 只有5%的人说他们没有面临任何招聘挑战.
这些招聘挑战在整个中端vwin娱乐场官方企业中都有回响, 最终影响到底线. 正如一位中间营销业务负责人在调查中指出的那样, “There will be a significant loss in our clientele because we can’t retain and hire employees.”
Fifty percent of all middle market businesses can’t find employees at any career level with the skills they need. 对于67%的企业来说，招聘有经验的员工是一个问题. More than one-third (34%) say it’s a challenge to hire entry-level employees, and 40% say it’s a challenge to find qualified middle management employees.
一位受访者警告说, “It will be increasingly difficult to hire new workers with the requisite skills needed to perform their job duties on day one.”
当中间vwin娱乐场官方企业无法填补空缺职位时, 他们指望现有的员工来弥补这一差距. 虽然这些员工经常迎接挑战, 42%的雇主表示，员工的工作量增加了, 41%的人表示，他们的员工有过劳的问题. 结果? 的士气遭受. 生产力下降.
Other employees choose to leave rather than put up with the increased workload: 37% of middle market business leaders cite low retention and turnover as a major hiring challenge, 这加剧了剩余工人的损失.
One survey respondent noted, “Added responsibilities have taken a toll on my mental health.” Another says, “I’ve taken on more and more work for no extra compensation. 这对61岁的人来说是一种打击.”
The survey found that more than two-thirds (68%) of middle market businesses struggle to attract experienced talent. 在人才的竞争中, it’s often difficult for middle market businesses to compete with larger organizations that tend to have more clearly defined career paths and better compensation packages.
“We’ll continue to have difficulty filling positions,” one middle market survey respondent noted. “We’ll need to reassess the income we offer in order to compete with other industries [that] value the skill set our highly qualified employees can provide in less-stressful environments.”
尽管许多中端vwin娱乐场官方组织面临人才障碍, 公司可以采取一些措施来帮助解决这些问题. The first step is to acknowledge that there are no quick solutions—the talent gap is a long-term challenge that will stretch across all skill levels and industries. It’s one that will need creative thinking as worker expectations for flexibility, 远程工作和薪酬继续发展.
下一步是改变你的员工配置方法. Instead of focusing on hiring full-time employees for a specific job or because they have a specific skill, build a staffing ecosystem that uses a combination of in-house expertise and external partners. 我们的目标是创建一个既敏捷又灵活的精益招聘模式.
“One powerful option is to leverage a state-of-the-art managed services provider to handle non-core functions, 让员工留在面对客户的岗位上,Erik Asgeirsson说, CPA的总裁兼首席执行官.com.
例如, 你可能会考虑外包劳动密集型业务, tedious manual processes or repeatable tasks for which maintaining skills in-house doesn’t provide value, 像工资, 人力vwin娱乐场官方操作, 金融, 以及其他操作功能. Then reassign your internal employees to high-touch, high-value activities.
You could also turn to a managed service provider for staff who have more specialized IT skills. Since generalist IT employees often don’t have the specialized expertise required in such areas as cloud or cybersecurity, lean on an experienced partner to provide that expertise on an as-needed basis. The goal is to have access to an easily adjustable pool of resources as your business evolves and market demands change.
The current talent gap isn’t just a passing trend—it reflects a more fundamental shift in the way employees view work, 公司需要做出适当的回应. To eliminate your company’s talent gap and get the staff you need to prepare your business for growth, 你必须采用创造性的策略. An experienced managed service provider like RSM can evaluate your requirements and provide the talent and solutions your business needs when it needs them.
